Yes! You may not see it, but a lot is going on to support you behind the scenes. Each semester has unique and unexpected challenges, so we have years of experience figuring out how to handle what may come up during your trip. We stay involved from start to finish.

Each in-country volunteer has access to our 24/7 stateside Support Team. We’re here to answer both the day-to-day questions and offer support when urgent situations come up. What if your flight gets delayed? Or you get sick on vacation and aren’t sure what to do? Just text or call the Support Team! We will have frequently scheduled calls with your Head Teacher to go over the various needs of the group, but we’re also available if you need to reach out directly.

We aim to have someone from our team come visit in person once during your semester, about halfway through the trip. Additionally, our office is also in contact with your local leaders, when needed. Things are handled on a case-by-case basis but don’t hesitate to reach out to your Support Team during the trip if you have questions or concerns.